Need Help? Call 2-1-1

What is 2-1-1?

Well, these three easy-to-remember numbers can give you fast and toll-free access to thousands of services and programs available to Williams County residents. 2-1-1 is your first stop when looking for all types of assistance. Best of all, a real person answers your call… anytime.

When you need help…

When you or your family need help, but don’t know where to turn, call 2-1-1. Operators are always available to explain available resources in Williams County, including:

Human service agencies
Food and shelter providers
Child care resources
Volunteer opportunities
County and city information
… plus much more.

During a crisis or disaster…

2-1-1 will be used by the Emergency Management Agency in Defiance, Fulton, Henry and Williams Counties to provide the public with official information following a disaster. Additionally, our 2-1-1 operators will tell you how to contact resources and programs that can help you get through the emergency.

Who operates 2-1-1?

United Way of America and the Alliance of Information and Referral Systems (AIRS) have teamed up to promote and advocate for 2-1-1 nationally. Locally, our Williams County 2-1-1 service is funded in part by the United Way of Williams County, with the actual 2-1-1 service being operated by First Call For Help, Inc.